Honesty
Software that claims to do everything lets you find out three weeks in. Here is what this one does not do, written down before you spend time looking for it.
Some of these limits are deliberate choices, others are work in progress. We are not going to pretend otherwise.
Pasting an advert’s link fills in what the page asserts: the name, the description, the address, the capacity, the amenities and the photographs. Never a rate, a cleaning fee, a deposit or a cancellation rule. A reading is help with typing, not a source of truth: anything a model proposed rather than read is marked for you, you read every field over, and some pages simply will not be read — in which case the form opens empty, as before.
Free tools for short-term rental exist, and for a single unit let a few weeks a year one of them will probably do. We do not offer one: software that talks to the platforms on your behalf has to hold up, be reachable, and be fixed when an API changes, and that costs money. What we offer instead is fourteen full days with no card and a price written down in advance.
The price is linear — the same per unit, from the first to the hundredth — with no volume discount. That is what makes it legible below twenty or so units, and what makes it expensive past that: at fifty units, a tool with degressive pricing will cost you less. We would rather say so here than let you work it out afterwards.
Your conversations with guests stay in Airbnb and in Booking.com. We do not pull them into a shared inbox, and we do not send automated messages in your name.
Your prices are yours: rate cards per period, with your own minimum stays, decided by you. No algorithm will raise your nights by twelve per cent on a Friday evening without asking.
Your team sees arrivals and departures, with their own roles and their own access. But we do not hand out tasks to your cleaners and we do not track their work: what happens on the ground stays yours to organise.
We track what has been collected, what is still owed and what must be refunded on each stay. This is not accounting software, it does not produce your tax return and it does not replace your accountant.
When you connect a platform that allows it — Airbnb, Booking.com and Expedia today, not Vrbo nor Agoda — the upcoming stays already sold are imported and kept up to date from then on. Past stays are not, and whatever the platform does not pass along that way — the guest's contact details, the tax and commission breakdown — is missing on those stays. Bookings received after the connection arrive complete.
Airbnb, Booking.com, Expedia, Vrbo and Agoda, which sell your nights, and Google, which sells none: it is a metasearch, showing your property and sending the guest to book somewhere else. The rest are not connected directly — iCal fills part of the gap, with the limits we spell out elsewhere. Vrbo connects with your Vrbo login, and an account that asks for a code by text message at sign-in cannot be connected yet. Agoda connects with your Hotel ID, once channel-manager mode is turned on in its YCS extranet and Channex picked as the provider; it prices by party size, and we send your unit’s price for every party size up to its capacity. We would rather have six connections that work than a list that impresses.
Your properties appear on Google for free, but the guest who clicks books on the booking page of Channex, our connectivity provider, and not on your own website: sending them there takes a Google Hotel Center account of our own, which we do not have yet. For a vacation rental, your site’s address is still passed on to Google, and the site has to be online. The booking lands in your calendar like any other platform booking. Google picks up new properties once a week: allow one to four weeks before you appear. And paid Google Ads campaigns are not part of the product.
If one of these limits is a deal-breaker
Write to us before you start the trial. We will tell you whether it is planned, whether it is not, or whether somebody else already does that one thing better than we do.
Create your account, add a first unit, and feel the difference in the first week.
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